Data Recovery
 Hard Drive Crashes
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The Kenedacom Data Loss Recovery Step-By-Step:

To begin the data recovery process, all you have to do is:

1. Call: 1-866-401-5860 TOLL FREE or (514) 332-2807: Kenedacom’s Data Recovery Hotline is open 24 hours a day, 365 days a year.

2. Request a Data Evaluation: One of our helpful customer care representatives will immediately begin an evaluation of your immediate needs by asking you a series of questions. Your answers will help us determine the likelihood of recovering your data and the type of service you require.

3. Online Evaluation: You also Click_Here to begin a quick online evaluation of your immediate data recovery needs.

4. Depending on the type of data recovery service you choose, your data could be recovered a lot faster than you might think. Your Kenedacom customer care representative can help you decide which of our data recovery services is right for your time frame and budget:

5. As soon as we receive your hard drive or other data, we will immediately log it into our own secure system. (For your convenience, you can either send it by courier or we can arrange to pick it up.) Your Kenedacom customer care representative will contact you to confirm receipt and gather more information about your data situation for our assigned systems engineer.

6. Your hard disk or other data is then sent to the Kenedacom recovery lab for evaluation where, if possible, a back-up copy of your media will be made.

7. As soon as the preliminary data evaluation is completed, your Kenedacom customer care representative will contact you immediately to let you know the results. If data recovery is indeed possible, a quotation will immediately be faxed or e-mailed to you for your approval. Your signed acceptance will authorize us to begin the data recovery process on your behalf.

8. As soon as we recover your data, a Kenedacom systems engineer will subject it to strict quality control testing to ensure that it is returned to you in a useable and stable format.

IMPORTANT NOTE: Your recovered data can be returned to you in your choice of three media formats: on CD-ROM…DVD… or on the Hard Drive itself… or via FTP Transfer which, of course, lets you to download your recovered data directly from Kenedacom’s dependable server quickly and in total security.

To arrange shipment of your hard disk drive or other data, click_here: Kenedacom Shipping Instructions. Or call 1-866-401-5860 TOLL FREE or (514) 332-2807.


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